IBM Document Management

IBM is aligned around a single, focused business model: innovation. IBM takes its breadth and depth of insight on issues, processes and operations across a variety of industries, and invents and applies technology to help solve its clients' most intractable business and competitive problems. Although we remain committed, as ever, to lead the development of state-of-the-art technologies, and the products and service offerings built around them, we measure ourselves today by how well we help clients solve their biggest and most pressing problems.

Our values as IBMers shape everything we do, every choice we make on behalf of this company. Having a shared set of values helps us make decisions and, in the process, makes our company great. But their real influence occurs when we apply these values to our personal work and our interactions with one another and the wider world. IBMers determined that our actions will be driven by these values:

  • Dedication to every client's success
  • Innovation that matters, for our company and for the world
  • Trust and personal responsibility in all relationships

IBM's clients include many different kinds of enterprises, from sole proprietorships to the world's largest organizations, governments and companies representing every major industry and endeavour.

The majority of the company's enterprise business, which excludes the company's original equipment manufacturer (OEM) technology business, occurs in industries that are broadly grouped into six sectors:

  • Financial Services: Banking, Financial Markets, Insurance
  • Public: Education, Government, Healthcare, Life Sciences
  • Industrial: Aerospace, Automotive, Defence, Chemical and Petroleum, Electronics
  • Distribution: Consumer Products, Retail, Travel, Transportation
  • Communications: Telecommunications, Media and Entertainment, Energy and Utilities
  • Small and Medium Business: Mainly companies with less than 1,000 employees

As an IBM business partner GTOS can help to understand how your organisation can benefit from Content Manager